Open positions

We are looking for a Swedish Customer Services Agent to support our brands - No Account Bet, No Account Casino and Prank Casino. 

The Customer Services Team assists our players with registration, game play, technical, and other queries they might have. As a Customer Service Agent you are a front-liner of the company, supporting our players currently through online chats and emails.

Key Duties and Responsibilities

  • Efficiently manage incoming customer service inquiries through chat and other channels, delivering a high standard and contributing towards an excellent customer experience.
  • Provide accurate, valid and complete information by using the right methods and tools
  • Handle customer complaints, provide appropriate solutions and alternatives within an adequate time frame; following up to ensure resolution, and keeping within the SLAs.
  • Contribute towards the departments objectives to increase the accuracy, efficiency and responsiveness of the customer service team as a whole.
  • Work towards hitting and exceeding personal and business targets.
  • Follow communication procedures, guidelines and policies implied by the business.
  • Build rapport with customers through open and interactive communication.
  • Share customer feedback with the CS team, Tech team and relevant teams to contribute towards the development of new products and services.
  • Understand the importance of social responsibility and act in the best interest of players with gambling concerns or problems by following the company’s Responsible Gambling procedures.
  • Comply with legal requirements, industry regulations, internal policies and professional codes.

Requirements

  • Strong customer focus, be a customer advocate.
  • Excellent verbal and written Swedish and English language skills.
  • Good communication skills, including soft skills.
  • Reliable and ethical, respecting customers’ concerns and confidentiality.
  • Organised and methodical, with good attention to detail.
  • Ability to adapt and work with different personalities.
  • Computer / IT literate, and familiar with CRM systems.
  • Knowledge of the i-gaming industry is considered an asset.
  • Ability to multi-task, prioritize, think on his/her feet and effectively manage time.
  • Flexible working times, including evenings and weekends.

Does this sound interesting? Last application date is August 15th. All applications are treated confidentially. 

Our passion is to build great customer experiences. If you share this passion, you could be our new Front End Developer. We want to continuously improve the customer experience on our sites and we need you to help us!

You are interested in front-end development and you have gathered hands-on experience.  You write sustainable code and are eager to learn new things. You strive to deliver on schedule and you take ownership of your work. 

What’s in it for you? 

You will have an essential role in improving the customer experience on our sites. You will join an agile, cross-functional development team at our head office in Mariehamn. You will learn new things and grow as a professional, contributing to Paf’s future success. 

We offer a competitive benefits package including work equipment of your choice, lunch coupons, sports benefits, occupational healthcare with extra insurance, company-paid massage and more. 

What skills are needed? 

You have proven skills in Front End development.

  • HTML

  • CSS

  • JavaScript

We highly value experience with: 

  • Vue

  • Angular

  • Design

  • GraphQL

Our working language is English.

Does this sound interesting? Please apply here. We are going through applications continuously. All applications are treated confidentially. 

To learn more about Paf's technology, please see our Tech Radar

About the role
We currently have two teams working at the office in Norrköping. One of them develops bingo, scratch cards and other types of games while the other team focuses on integrating the games from game providers. Programming is mainly done in JavaScript and you will also be able to develop your skills within several reactive frameworks. You will work in an agile environment where you cooperate closely with you colleagues in the office.

You will be offered

  • A role in a company that values high quality software
  • Possibility to technical responsibility for development work
  • Flexible working hours, where you will have the opportunity to influence your own work situation
  • A workplace that values and lives according to Work life-balance
  • A workplace with good benefits, such as favorable pension conditions, health care allowances, free health care and etc. 
    You will be a part of a team with an open climate and good opportunities to develop in your profession.

Tasks

  • New development of Pafs gaming platforms, where you program in JavaScript, HTML and CSS.
  • Work with front-end integrations of games
  • You will continuously work proactive to administer and develop Pafs system
    To learn more about Paf's technology, please see our Tech Radar

We are looking for you who

  • Have at least three years of experience of system development  
  • Have a good knowledge in JavaScript
  • Also have a good knowledge of the Swedish and English language, in speech and writing
  • It is considered a strong merit if you have knowledge in any of the following frameworks; Angular or Vue

As a person you are:

  • Cooperative
  • Communicative
  • Self-reliant
  • Responsible

INFORMATION

  • The recruitment process includes a programing test. If you want to show previous programming projects, please attach it with your application
  • Start date: August
  • Extent: fulltime, with flexible working conditions
  • Placing: Norrköping

The recruitment process is handled by our recruitment partner Academic Work, our request is that all calls and email regarding the position goes to Academic Work. Interested? Follow this link for more info and to submit your application.

Senior Software Developer/Software Developer

Join us if you have a desire to create customer value using new technologies that take advantage of the cloud.

We are heavily investing in new technologies and continuously improve how we work. We are currently moving towards a fully AWS/cloud-based infrastructure, using technologies such as Kafka, RDS/Postgres, Docker, Java, Jenkins pipelines and Spring Boot. 

We build teams of professionals that can take on any tasks or projects and get them done, from backend to UI. The ideal candidate is a team player with a lot of drive and solid all-round skills. 

You have extensive working experience in software development.

  • Java
  • Web applications, JavaScript, HTML5
  • SQL
  • Microservice and container technologies
  • Working in AWS or similar cloud environment  

We highly value experience with:

  • Spring/Springboot
  • Continuous Integration & Delivery
  • Apache Kafka, Kafka streaming
  • Web security and application performance
  • Compliance and Regulatory related development

What we are offering:
Personal and professional growth as part of an agile, cross functional development team. You will work in the heart of Helsinki in an international environment where we have more than 100 highly skilled colleagues in software development.
Our benefits package includes work equipment of your choice, lunch coupons, commuter and sports benefits, occupational health care with extra insurance and company-paid massage.


Excited to hear more? 
We are going through applications continuously. All applications are treated confidentially. 

To learn more about Paf's technology, please see our Tech Radar

Join us if you have a desire to create customer value using new technologies that take advantage of the cloud.

We heavily investing in new technologies and continuously improve how we work. We are currently moving towards a fully AWS/cloud-based infrastructure, using technologies such as Kafka, RDS/Postgres, Docker, Java, Jenkins pipelines and Spring Boot. 

We build teams of professionals that can take on any tasks or projects and get them done, from backend to UI. The ideal candidate is a team player with a lot of drive and solid all-round skills. 

You have extensive working experience in software development.

  • Java

  • Web applications, JavaScript, HTML5

  • SQL

  • Microservice and container technologies

  • Working in AWS or similar cloud environment  

We highly value experience with:

  • Spring/Springboot

  • Continuous Integration & Delivery

  • Apache Kafka, Kafka streaming

  • Web security and application performance

What we are offering: 
Personal and professional growth as part of an agile, cross functional development team. You will work in an international environment in the beautiful Åland islands.

Our benefits package includes work equipment of your choice, lunch coupons, sports benefits, occupational health care with extra insurance and company-paid massage.

Excited to hear more? 
We are going through applications continuously. All applications are treated confidentially. 

To learn more about Paf's technology, please see our Tech Radar

About the position:
We are looking for senior software developers who are curious and passionate about programming. You are happy to take your own initiatives and easy to collaborate with. Furthermore, you are driven and you never hesitate to ask for help when you need it. The team today is characterized by an open-minded atmosphere where everyone is welcome.

We care about our employees:

  • We have flexible working hours, to make your everyday life easier.
  • We have generous terms regarding pensions, wellness, free healthcare etc.
  • We avoid overtime. Staying with us for 10 years is more important than short-term goals.

What you will do:
You are involved in the entire development process, from requirement specification, creation of stories, estimations, sprint planning, development, testing and release. As a senior software developer, you are expected to understand the platform so well, you can recommend necessary changes in architecture and understand its impact in the long term. It is a high working pace with fast decision-making processes where you, together with your colleagues, make the technical decisions based on the business objectives. 

Feel free to check out our Tech radar to see which technologies are coming, which we use and which we are phasing out!

We are looking for:
An awesome JAVA developer, where experience from Spring Boot and AWS is an advantage. We do not care about education and experience. We award:

  • How good you are as a developer
  • Interpersonal skills
  • Communication skills
  • Independence
  • Accountability

Information:
The recruitment process will include a programming test. If you want to show projects that you have done earlier, at work or in your spare time, you are welcome to add that in your application.

Start: Immediately, with regards to notice period
Scope: Full time, with flexible working hours
Location: Norrköping City


The position is a direct recruitment which means that the recruitment process is done through Academic Work, but you will be hired directly at Paf. We wish that all questions regarding the position goes to Academic Work.
Read more and apply for the job here via Academic Work. We go thorugh the applications continuously and the ad can be closed down before the position is filled if we have continued with selection and interviews.

Our passion is to build great customer experiences. If you share this passion, you could be our new

Software Developer  

We are looking for a talented person to join our Site Development team at our head office in Mariehamn. 

You enjoy the variety of working with all parts of software development, even if you might have a preference for a specific area. You are a team player and believe that together we can get things done quicker.

As a true professional you realize the importance of quality and you embrace test automation and continuous integration. Yet, you strive to deliver on schedule and you don’t consider your work truly Done until it’s running in production.

What’s in it for you? 

You will join an agile cross-functional development team in our main office in Mariehamn. You will work with the latest in micro service and container technologies. You will work on all parts of the technology stack. You will learn new things and grow as a professional, contributing to the company’s future success.

We offer a competitive benefits package with lunch coupons, sports benefits, occupational healthcare with extra insurance, company-paid massage and more. 

What skills are needed? 

We would like you to have at least 3 years of working experience with some of the following: 

  • Java 
  • Web applications, AngularJS, JavaScript, HTML5 
  • SQL, relational databases 

And we highly value if you know some of these: 

  • Test automation and Continuous Integration & Delivery 
  • Microservice and container technologies 
  • Vue.js 
  • Node.js 
  • Spring Boot 
  • Apache Kafka 
  • Web security and application performance 
  • Mobile Apps 
  • Experience working in AWS or similar cloud environment    


Does it sound interesting? Please apply here. We are going through applications continuously. All applications are treated confidentially. 

To learn more about Paf's technology, please see our Tech Radar 

 

 

Our passion is to build great customer experiences. If you share this passion, you could be the one to help us give our customers an awesome mobile experience. You are an excellent web developer, you are interested in App development and have documented achievements in this domain. You are a team player and believe that together we get things done better. 

What we expect from you?
You write easy to maintain, testable and performant code. You strive to deliver on schedule and you take ownership of your work. You are eager to learn new things, make a difference and go the extra mile to make it happen. World is changing quickly so you take pride in the fact that you keep yourself up to date with the latest relevant developments in technology.

What’s in it for you? 
You will join an agile, cross-functional development team in our main office in Mariehamn at Åland islands. You will learn new things and grow as a professional, contributing to the company’s future success. 

We offer a competitive benefits package including work equipment of your choice, lunch coupons, sports benefits, occupational healthcare with extra insurance, company-paid massage and more. 

What skills are needed? 
You have proven skills in app development and experience with different phases of app development, from prototyping to publishing. Also website development isn’t an unfamiliar topic to you.

  • Native Android

  • NativeScript or other cross-platform framework

  • Microservice and container technologies 

  • Web applications

  • Web security application performance

  • Progressive web apps

  • Javascript

We highly value experience with: 

  • Vue.js 

  • Node/NPM

  • Mobile analytics

  • Working in AWS or similar cloud environment    

  • Git workflow

  • Test automation and Continuous Integration & Delivery 


If you want more info on who we are and what we do, visit aboutpaf.com

Does this sound interesting? Please apply here. We are going through applications continuously. All applications are treated confidentially. 

Paf is a company that adapts as the world and our industry changes. Our business is growing both online and at sea and we now have around 400 employees. We are entering new licenced markets. We are leading innovators in Responsible Gaming. We continue to create our own exclusive games. All of our profit is still used for the benefit of society.

To learn more about Paf's technology, please see our Tech Radar

What's your passion?

Can’t find your ideal position? Don’t worry. Follow us on LinkedIn for regular updates on future placements in the company. We also highly recommend that you subscribe to our Job Agent so you get alerts about new open positions!

Are you curious about how we take care of your data? You are welcome to read our Privacy Policy for recruitment here.

Take a look inside our hiring process

At Paf, we invest a lot of time and effort into the recruitment and selection process. We believe that the investment we do in recruiting gives everyone the best chance for a successful and rewarding long-term employment relationship. It ensures that we recruit the right people, and that you have a complete understanding of who we are, what we do, and what we expect from you. The purpose with our recruitment and selection process is to make sure that we hire people who will thrive in our environment.

Please keep in mind that a recruitment process might vary depending on the region and the type of job you are applying for, therefore this information is to be taken as a guideline.

Some of our vacancies do not have a specific application deadline as we screen and evaluate candidates on an ongoing basis. If there is a specific deadline, we will of course include the last incoming applications, but do send your application as soon as possible – we look forward to receiving it.

Find the job that’s right for you! Match your skills and interests to positions you’re excited about.

Apply for open positions by clicking on ‘Apply’ at the bottom of our job adverts. We will take you through the simple steps needed to complete your application. After submitting your application, you’ll immediately receive an email saying that your application safely reached our applicant tracking system. Thank you for taking the time to apply, your application is very important to us.

 

We review every application and reply to all applicants. Your qualifications will be reviewed by members of our recruitment team. If we find a potential match we’ll schedule a call to learn more about your skills and experience in relation to the role itself. Some roles at Paf will require you to do a test or send in additional material.

Some of the next steps for successful applicants may vary from role to role. Typically the first interview is with the hiring manager. It is followed by a combination of further interviews, behavioural tests and skills-related tests that are tailored for each position. The hiring manager is in charge of the interviews with support from HR throughout the recruitment process.

Usually before progressing to the offer stage we will ask you for references. For certain positions enhanced background checks will be conducted. We always ask for your permission before conducting any reference or background checks. This can take some time, so we appreciate your patience.

If you get a job offer you have time to think it through. We are convinced that it is best for both you and Paf if your decision is based on sound reasons and a good feeling about your future with us. If you are ready to join our awesome company your hiring manager and HR will stay in close contact with you throughout the signing process.

Paf’s onboarding activities bring you into contact with our whole business. It’s a real kickstart on your new adventures within the Paf family.

Our culture is the AIR we breathe

Our culture is the collective personality of our organization. It sets us apart, defines who we are and shapes our aspirations. We impact our culture through our key behaviour. It’s in what we do and how we do it.

It’s the AIR we breathe.

  • We take ACTION to create results
  • We constantly strive to IMPROVE
  • We treat each other and the community at large with RESPECT