Lediga jobb

We are looking for a Swedish Customer Services Agent to support our brands - No Account Bet, No Account Casino and Prank Casino. 

The Customer Services Team assists our players with registration, game play, technical, and other queries they might have. As a Customer Service Agent you are a front-liner of the company, supporting our players currently through online chats and emails.

Key Duties and Responsibilities

  • Efficiently manage incoming customer service inquiries through chat and other channels, delivering a high standard and contributing towards an excellent customer experience.
  • Provide accurate, valid and complete information by using the right methods and tools
  • Handle customer complaints, provide appropriate solutions and alternatives within an adequate time frame; following up to ensure resolution, and keeping within the SLAs.
  • Contribute towards the departments objectives to increase the accuracy, efficiency and responsiveness of the customer service team as a whole.
  • Work towards hitting and exceeding personal and business targets.
  • Follow communication procedures, guidelines and policies implied by the business.
  • Build rapport with customers through open and interactive communication.
  • Share customer feedback with the CS team, Tech team and relevant teams to contribute towards the development of new products and services.
  • Understand the importance of social responsibility and act in the best interest of players with gambling concerns or problems by following the company’s Responsible Gambling procedures.
  • Comply with legal requirements, industry regulations, internal policies and professional codes.

Requirements

  • Strong customer focus, be a customer advocate.
  • Excellent verbal and written Swedish and English language skills.
  • Good communication skills, including soft skills.
  • Reliable and ethical, respecting customers’ concerns and confidentiality.
  • Organised and methodical, with good attention to detail.
  • Ability to adapt and work with different personalities.
  • Computer / IT literate, and familiar with CRM systems.
  • Knowledge of the i-gaming industry is considered an asset.
  • Ability to multi-task, prioritize, think on his/her feet and effectively manage time.
  • Flexible working times, including evenings and weekends.

Does this sound interesting? Last application date is August 15th. All applications are treated confidentially. 

Our passion is to build great customer experiences. If you share this passion, you could be our new Front End Developer. We want to continuously improve the customer experience on our sites and we need you to help us!

You are interested in front-end development and you have gathered hands-on experience.  You write sustainable code and are eager to learn new things. You strive to deliver on schedule and you take ownership of your work. 

What’s in it for you? 

You will have an essential role in improving the customer experience on our sites. You will join an agile, cross-functional development team at our head office in Mariehamn. You will learn new things and grow as a professional, contributing to Paf’s future success. 

We offer a competitive benefits package including work equipment of your choice, lunch coupons, sports benefits, occupational healthcare with extra insurance, company-paid massage and more. 

What skills are needed? 

You have proven skills in Front End development.

  • HTML

  • CSS

  • JavaScript

We highly value experience with: 

  • Vue

  • Angular

  • Design

  • GraphQL

Our working language is English.

Does this sound interesting? Please apply here. We are going through applications continuously. All applications are treated confidentially. 

To learn more about Paf's technology, please see our Tech Radar

About the role
We currently have two teams working at the office in Norrköping. One of them develops bingo, scratch cards and other types of games while the other team focuses on integrating the games from game providers. Programming is mainly done in JavaScript and you will also be able to develop your skills within several reactive frameworks. You will work in an agile environment where you cooperate closely with you colleagues in the office.

You will be offered

  • A role in a company that values high quality software
  • Possibility to technical responsibility for development work
  • Flexible working hours, where you will have the opportunity to influence your own work situation
  • A workplace that values and lives according to Work life-balance
  • A workplace with good benefits, such as favorable pension conditions, health care allowances, free health care and etc. 
    You will be a part of a team with an open climate and good opportunities to develop in your profession.

Tasks

  • New development of Pafs gaming platforms, where you program in JavaScript, HTML and CSS.
  • Work with front-end integrations of games
  • You will continuously work proactive to administer and develop Pafs system
    To learn more about Paf's technology, please see our Tech Radar

We are looking for you who

  • Have at least three years of experience of system development  
  • Have a good knowledge in JavaScript
  • Also have a good knowledge of the Swedish and English language, in speech and writing
  • It is considered a strong merit if you have knowledge in any of the following frameworks; Angular or Vue

As a person you are:

  • Cooperative
  • Communicative
  • Self-reliant
  • Responsible

INFORMATION

  • The recruitment process includes a programing test. If you want to show previous programming projects, please attach it with your application
  • Start date: August
  • Extent: fulltime, with flexible working conditions
  • Placing: Norrköping

The recruitment process is handled by our recruitment partner Academic Work, our request is that all calls and email regarding the position goes to Academic Work. Interested? Follow this link for more info and to submit your application.

Senior Software Developer/Software Developer

Join us if you have a desire to create customer value using new technologies that take advantage of the cloud.

We are heavily investing in new technologies and continuously improve how we work. We are currently moving towards a fully AWS/cloud-based infrastructure, using technologies such as Kafka, RDS/Postgres, Docker, Java, Jenkins pipelines and Spring Boot. 

We build teams of professionals that can take on any tasks or projects and get them done, from backend to UI. The ideal candidate is a team player with a lot of drive and solid all-round skills. 

You have extensive working experience in software development.

  • Java
  • Web applications, JavaScript, HTML5
  • SQL
  • Microservice and container technologies
  • Working in AWS or similar cloud environment  

We highly value experience with:

  • Spring/Springboot
  • Continuous Integration & Delivery
  • Apache Kafka, Kafka streaming
  • Web security and application performance
  • Compliance and Regulatory related development

What we are offering:
Personal and professional growth as part of an agile, cross functional development team. You will work in the heart of Helsinki in an international environment where we have more than 100 highly skilled colleagues in software development.
Our benefits package includes work equipment of your choice, lunch coupons, commuter and sports benefits, occupational health care with extra insurance and company-paid massage.


Excited to hear more? 
We are going through applications continuously. All applications are treated confidentially. 

To learn more about Paf's technology, please see our Tech Radar

Join us if you have a desire to create customer value using new technologies that take advantage of the cloud.

We heavily investing in new technologies and continuously improve how we work. We are currently moving towards a fully AWS/cloud-based infrastructure, using technologies such as Kafka, RDS/Postgres, Docker, Java, Jenkins pipelines and Spring Boot. 

We build teams of professionals that can take on any tasks or projects and get them done, from backend to UI. The ideal candidate is a team player with a lot of drive and solid all-round skills. 

You have extensive working experience in software development.

  • Java

  • Web applications, JavaScript, HTML5

  • SQL

  • Microservice and container technologies

  • Working in AWS or similar cloud environment  

We highly value experience with:

  • Spring/Springboot

  • Continuous Integration & Delivery

  • Apache Kafka, Kafka streaming

  • Web security and application performance

What we are offering: 
Personal and professional growth as part of an agile, cross functional development team. You will work in an international environment in the beautiful Åland islands.

Our benefits package includes work equipment of your choice, lunch coupons, sports benefits, occupational health care with extra insurance and company-paid massage.

Excited to hear more? 
We are going through applications continuously. All applications are treated confidentially. 

To learn more about Paf's technology, please see our Tech Radar

About the position:
We are looking for senior software developers who are curious and passionate about programming. You are happy to take your own initiatives and easy to collaborate with. Furthermore, you are driven and you never hesitate to ask for help when you need it. The team today is characterized by an open-minded atmosphere where everyone is welcome.

We care about our employees:

  • We have flexible working hours, to make your everyday life easier.
  • We have generous terms regarding pensions, wellness, free healthcare etc.
  • We avoid overtime. Staying with us for 10 years is more important than short-term goals.

What you will do:
You are involved in the entire development process, from requirement specification, creation of stories, estimations, sprint planning, development, testing and release. As a senior software developer, you are expected to understand the platform so well, you can recommend necessary changes in architecture and understand its impact in the long term. It is a high working pace with fast decision-making processes where you, together with your colleagues, make the technical decisions based on the business objectives. 

Feel free to check out our Tech radar to see which technologies are coming, which we use and which we are phasing out!

We are looking for:
An awesome JAVA developer, where experience from Spring Boot and AWS is an advantage. We do not care about education and experience. We award:

  • How good you are as a developer
  • Interpersonal skills
  • Communication skills
  • Independence
  • Accountability

Information:
The recruitment process will include a programming test. If you want to show projects that you have done earlier, at work or in your spare time, you are welcome to add that in your application.

Start: Immediately, with regards to notice period
Scope: Full time, with flexible working hours
Location: Norrköping City


The position is a direct recruitment which means that the recruitment process is done through Academic Work, but you will be hired directly at Paf. We wish that all questions regarding the position goes to Academic Work.
Read more and apply for the job here via Academic Work. We go thorugh the applications continuously and the ad can be closed down before the position is filled if we have continued with selection and interviews.

Our passion is to build great customer experiences. If you share this passion, you could be our new

Software Developer  

We are looking for a talented person to join our Site Development team at our head office in Mariehamn. 

You enjoy the variety of working with all parts of software development, even if you might have a preference for a specific area. You are a team player and believe that together we can get things done quicker.

As a true professional you realize the importance of quality and you embrace test automation and continuous integration. Yet, you strive to deliver on schedule and you don’t consider your work truly Done until it’s running in production.

What’s in it for you? 

You will join an agile cross-functional development team in our main office in Mariehamn. You will work with the latest in micro service and container technologies. You will work on all parts of the technology stack. You will learn new things and grow as a professional, contributing to the company’s future success.

We offer a competitive benefits package with lunch coupons, sports benefits, occupational healthcare with extra insurance, company-paid massage and more. 

What skills are needed? 

We would like you to have at least 3 years of working experience with some of the following: 

  • Java 
  • Web applications, AngularJS, JavaScript, HTML5 
  • SQL, relational databases 

And we highly value if you know some of these: 

  • Test automation and Continuous Integration & Delivery 
  • Microservice and container technologies 
  • Vue.js 
  • Node.js 
  • Spring Boot 
  • Apache Kafka 
  • Web security and application performance 
  • Mobile Apps 
  • Experience working in AWS or similar cloud environment    


Does it sound interesting? Please apply here. We are going through applications continuously. All applications are treated confidentially. 

To learn more about Paf's technology, please see our Tech Radar 

 

 

Our passion is to build great customer experiences. If you share this passion, you could be the one to help us give our customers an awesome mobile experience. You are an excellent web developer, you are interested in App development and have documented achievements in this domain. You are a team player and believe that together we get things done better. 

What we expect from you?
You write easy to maintain, testable and performant code. You strive to deliver on schedule and you take ownership of your work. You are eager to learn new things, make a difference and go the extra mile to make it happen. World is changing quickly so you take pride in the fact that you keep yourself up to date with the latest relevant developments in technology.

What’s in it for you? 
You will join an agile, cross-functional development team in our main office in Mariehamn at Åland islands. You will learn new things and grow as a professional, contributing to the company’s future success. 

We offer a competitive benefits package including work equipment of your choice, lunch coupons, sports benefits, occupational healthcare with extra insurance, company-paid massage and more. 

What skills are needed? 
You have proven skills in app development and experience with different phases of app development, from prototyping to publishing. Also website development isn’t an unfamiliar topic to you.

  • Native Android

  • NativeScript or other cross-platform framework

  • Microservice and container technologies 

  • Web applications

  • Web security application performance

  • Progressive web apps

  • Javascript

We highly value experience with: 

  • Vue.js 

  • Node/NPM

  • Mobile analytics

  • Working in AWS or similar cloud environment    

  • Git workflow

  • Test automation and Continuous Integration & Delivery 


If you want more info on who we are and what we do, visit aboutpaf.com

Does this sound interesting? Please apply here. We are going through applications continuously. All applications are treated confidentially. 

Paf is a company that adapts as the world and our industry changes. Our business is growing both online and at sea and we now have around 400 employees. We are entering new licenced markets. We are leading innovators in Responsible Gaming. We continue to create our own exclusive games. All of our profit is still used for the benefit of society.

To learn more about Paf's technology, please see our Tech Radar

Vad är din passion?

Hittar du inte ditt drömjobb? Oroa dig inte. Följ oss gärna på LinkedIn så att du inte missar någon spännande chans hos oss! Du kan även prenumerera på lediga jobb så får du meddelande om våra nya tjänster.

Är du nyfiken på hur vi tar hand om dina uppgifter? Du är välkommen att läsa vår integritetspolicy för rekrytering här.

Vår rekryteringsprocess

På Paf investerar vi mycket tid i vår rekryterings- och urvalsprocess för att säkerställa att vi rekryterar rätt personer. Det är också väldigt viktigt att du får en fullständig förståelse för vem vi är, vad vi gör och vad vi förväntar oss av dig. Syftet med vår rekryterings- och urvalsprocess är att se till att vi anställer människor som kommer att trivas och utvecklas i vår miljö.

Kom ihåg att rekryteringsprocessen kan variera beroende på vilken position du ansöker till och i vilket land tjänsten är baserad.

En del av våra lediga tjänster har inte ett sista ansökningsdatum eftersom vi kontinuerligt går igenom inkomna ansökningar. Om det finns en specifik tidsfrist i jobbannonsen kommer vi naturligtvis att inkludera de sista inkomna ansökningarna, men skicka gärna din ansökan så snart som möjligt – vi ser fram emot att få den!

När du hittat en tjänst som verkar spännande är det dags att fylla i ansökan. Här hittar du alla våra lediga tjänster. Ansök genom att klicka på Ansök längst ner i våra jobbannonser. Du guidas sedan igenom några enkla steg för att slutföra din ansökan. När du har skickat in din ansökan får du omedelbart ett autogenererat e-postmeddelande som säger att vi tryggt tagit emot din ansökan. Hurra! Vad kul att du vill arbeta hos oss!

Vi går igenom alla ansökningar och svarar på samtliga. Dina kvalifikationer kommer att granskas av vårt rekryteringsteam. Urvalet baserar vi på hur väl du uppfyller de kvalifikationskrav som finns för tjänsten samt din samlade kompetens. Om det blir en matchning tar vi kontakt med dig. Vissa roller på Paf kräver att du gör ett test eller att du skickar in ytterligare material.

Nästa steg i anställningsprocessen varierar beroende på vilket jobb du söker. Vanligtvis har du den första intervjun med din kommande chef. Därefter bjuds du in till ytterligare intervjuer, eventuella personlighetstest och andra tester baserat på vilket jobb du har sökt.

Om du går vidare, kommer vi i slutet av rekryteringsprocessen be dig om referenser. För vissa positioner kommer en utökad bakgrundskontroll att genomföras. Vi ber alltid om ditt tillstånd innan vi gör någon referens- eller bakgrundskontroll. Ibland kan det här steget ta lite längre tid, så vi uppskattar ditt tålamod.

När du får ett jobberbjudande ger vi dig tid att tänka igenom det. Vi är övertygade om att det är bäst – både för dig och Paf- om du fattar beslutet att bli vår kollega på god grund och med bra känsla. Om du är redo att ansluta dig till vårt fantastiska företag kommer din blivande chef och HR hålla nära kontakt med dig genom signeringsprocessen.

Pafs onboarding ger dig kunskap om hela verksamheten. Du får en kickstart på en spännande karriär hos Paf.

Våra nyckelbeteenden formar vår kultur

Jobbkulturen genomsyrar hela verksamheten och gör Paf till Paf. Den särskiljer oss, definierar och formar oss som företag. Vår kultur skapas utifrån våra nyckelbeteenden – vad gör vi och hur gör vi det?

  • Vi arbetar hela tiden AKTIVT för att komma framåt
  • Vi strävar kontinuerligt efter förbättring och UTVECKLING
  • Vi behandlar varandra och samhället omkring oss med RESPEKT