Whether your passion is software, hardware or the future of web design your skills and our technical teams could be a perfect match
Is your heart in communication or customer care? Businesses are made by people for people. Your skills could lift the space where Paf and customers meet
Release your creativity with us. The Paf Games Studio is the place where artists, coders and cutting edge game design turns creativity into entertainment
Our technical departments comprise over 100 professionals who love technology. We develop and manage our systems and services. We integrate games and payment solutions from third parties and design our own UX. We focus on continuous delivery and creating great user experiences on mobile and in apps.
We also take care of our physical hardware, data centres and cloud services. Collaboration is key – our aim is to stay at the cutting edge.
Right now I’m a junior and my goal is to become a senior. My team is good and they help me a lot. I’m doing something I have never done before. My work is challenging but I like to learn new skills because that’s how you improve yourself as a person. It’s not just work for me here at Paf, I really like what I do.
We interact with our customers in a variety of different ways. Our in-house customer support are a resolution-oriented team that helps players who contact us via chat, e-mail or phone. Our marketing and customer communication team keep our players up-to-date with the most relevant information in a multitude of channels. Our croupiers and event teams meet our players face-to-face and therefore perform a key role in delivering gaming entertainment.
At each meeting point we seek to deliver the very best customer experience. This is achieved by having a service-minded working culture in a dynamic environment with a strong focus on knowledge and driving personal improvement.
I recruited the Customer Support team when we started here in Madrid. It was a great challenge for me. I try to be as flexible as possible with my team so they can perform in a flexible way too. I believe we have a good open environment here. That makes us a good team and that’s what makes it so good to come to work each day.
We don’t see our customers physically but we can hear them. Their stories. Their Issues. And we help. It’s really satisfying when we solve difficult issues. We are like a family. The structure is strong. There’s always someone close to talk to. I feel that Paf is the best workplace of my career.
Paf is no ordinary casino operator – we are also game creators. The Paf Games Studio is made up of around 25 specialists from a very diverse background. It’s a creative space where work and play meet to make many of Paf’s most popular games. Co-creating experiences with popular national personalities to produce branded games in each market makes projects unique and challenging.
In my team we almost feel like a little startup within a big company. My first project was working with a famous Finnish comedian. I tried to give his characters soul. He liked it and I got very good feedback. I learned a lot from him. I feel proud of the games we create. We hear that sometimes players like to touch the characters on screen for luck and that’s just amazing!