Technology - Join us at the cutting edge of business
Our technical departments comprise over 100 professionals who love technology. We develop and manage our systems and services. We integrate games and payment solutions from third parties and design our own UX. We focus on continuous delivery and creating great user experiences.
We also take care of our physical hardware, data centres and cloud services. Collaboration is key – our aim is to stay at the cutting edge.
We value experience and trust our teams by…
Giving teams their own AWS accounts and supporting them within Paf and through our dedicated AWS solutions engineer
Trusting teams own their services allowing for quick changes and for technology choices to be made within the team directly
Promoting continuous delivery and letting the team deploy their own code when they chose to
Supporting a polyglot echo system where we find the right tool for the job
We believe in personal development and freedom by…
Arranging both in-house and external training, and giving everyone access to E-learning platforms
Software tech is a constantly changing field where technologies can become obsolete in a couple of years. Working in Paf guarantees employees that they will always stay up to date with the latest technologies, progress their careers and face rewarding challenges
Right now I’m a junior and my goal is to become a senior. My team is good and they help me a lot. I’m doing something I have never done before. My work is challenging but I like to learn new skills because that’s how you improve yourself as a person. It’s not just work for me here at Paf, I really like what I do.
Customers - Help us exceed their expectations
We interact with our customers in a variety of different ways. Our in-house customer support are a resolution-oriented team that helps players who contact us via chat, e-mail or phone. Our marketing and customer communication team keep our players up-to-date with the most relevant information in a multitude of channels. Our croupiers and event teams meet our players face-to-face and therefore perform a key role in delivering gaming entertainment.
At each meeting point we seek to deliver the very best customer experience. This is achieved by having a service-minded working culture in a dynamic environment with a strong focus on knowledge and driving personal improvement.
TEAM LEADER, CUSTOMER SUPPORT TEAM, MADRID
I recruited the Customer Support team when we started here in Madrid. It was a great challenge for me. I try to be as flexible as possible with my team so they can perform in a flexible way too. I believe we have a good open environment here. That makes us a good team and that’s what makes it so good to come to work each day.
CUSTOMER SUPPORT SPECIALIST, CUSTOMER SUPPORT TEAM, MARIEHAMN
We don’t see our customers physically but we can hear them. Their stories. Their Issues. And we help. It’s really satisfying when we solve difficult issues. We are like a family. The structure is strong. There’s always someone close to talk to. I feel that Paf is the best workplace of my career.
Games - Entertainment is our business
Paf is no ordinary casino operator – we are also game creators. The Paf Games Studio is made up of specialists from a very diverse background. It’s a creative space where work and play meet to make many of Paf’s most popular games. Co-creating experiences with popular national personalities to produce branded games in each market makes projects unique and challenging.
SENIOR GAME PROGRAMMER, MARIEHAMN
I have worked full-time at Paf since 2004 and during my time here I have had the opportunity to work in many different roles and teams within Paf. All of the positions have been very educational, challenging and fun. It has been quite easy to try out different roles and find the one that fits me the best. My passion is games and to be able to be creative and work with new interesting technologies – that’s why I work here.
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